Shipping policy
Shipping Policy for Custom Products
Thank you for shopping with us! Please note that all of our products are custom-made to order, and production times may vary depending on the complexity and volume of orders.
Processing Time:
Custom products typically require 3-5 days for production before they are shipped. You will receive a confirmation email once your order is in production and another once it has shipped.
Shipping Time:
Shipping times depend on your selected delivery method and location. Standard shipping usually takes 5-10 days after production. Expedited options may be available at checkout.
Order Tracking:
Once your order ships, you will receive tracking information via email so you can follow your package every step of the way.
Delays:
While we strive to meet all estimated timelines, please note that unforeseen delays (such as holidays, carrier issues, or supply shortages) may occasionally affect production or delivery. We appreciate your patience and understanding.
Shipping Address Accuracy:
Please double-check your shipping details before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.
For any questions regarding your order or shipping, please contact us via the contact form. We're happy to assist you!